Shipping policy

Shipping FAQs

Q: How long does it take for my order to arrive?

A: Total delivery time is usually 5 to 9 business days for US orders. This includes 2-4 days for custom printing + 3-5 days for carrier shipping.

B: Total delivery time is usually 15 to 23 business days for International orders. This includes 2-4 days for custom printing + 12-19 days for carrier shipping.

Q: How much is shipping?

A: Standard US shipping is a flat rate of $[Shipping Fee, e.g., $7.99]. Shipping is FREE on all US orders over $[Free Ship Limit, e.g., $105]!

B: Standard International shipping is a flat rate of $[Shipping Fee, e.g., $18.99]. Shipping is FREE on all US orders over $[Free Ship Limit, e.g., $105]!

Q: Where can I find my tracking number?

A: We send an email with your tracking link as soon as your package ships. Please allow 24 hours for the carrier to update scan information.

Q: What if my tracking says "Delivered" but I haven't received it?

A: Occasionally carriers mark packages as delivered early. Please wait 24 hours, check with family/neighbors, and contact your local post office. If it still doesn't show up, email us at bonglannghoc@gmail.com!